Managed IT Services

manageable-it-services
manageable-it-services

Maximum Digital Stability with 24/7 Proactively Managed Infrastructure

MBR Technology’s Managed IT Services (MSP) ensure that your infrastructure operates continuously, reliably, and at peak performance. Thanks to our 24/7 proactive monitoring and remote intervention capabilities, we identify and resolve potential issues before they impact your workflow. The managed IT model makes your budget predictable while freeing up your team to focus on the company’s strategic goals.

%99.3

Customer Satisfaction Rate

%98

SLA Compliance Rate

<15Dk

Average Response Time to Critical Incidents

Hidden Costs of Reactive IT Management

Why slow down your growth by only intervening when problems arise?

In traditional IT management, responding to failures after they occur (the reactive model) leads to unexpected downtime, data loss and unpredictably high repair costs. Managed IT Services breaks this cycle.

Central Monitoring and Early Warning

Detect and fix errors before they cause Operational Disruption with advanced monitoring tools.

Routine and Preventive Maintenance

Scheduled and automatic application of all updates to keep the system at peak performance.

Strategic Reporting and Recommendations

Full transparency with performance and safety reports and recommendations for future investment.

Our Managed IT Services

Network and Security Management

Managed Network and Security Services

We carry the system components that are the heart of your company to the highest performance. By analyzing your existing infrastructure, we design architectures that work uninterruptedly in line with your growth targets.

Managed Server and Virtualization

Managed Server and Virtualization

Don’t let slow and old generation network structures interrupt your digital speed. We modernize your network infrastructure and make it fully compatible with hybrid cloud systems and next generation applications.

Managed Cloud Services

Managed Cloud Solutions

We ensure the integrity, confidentiality and accessibility of your critical data. As MBR Technology, we analyze the data storage, backup and access processes of your infrastructure.

Managed Desktop and Support

Managed Desktop and Support

We offer remote management of user devices (desktop, mobile), fast problem resolution and SLA guaranteed technical support.

Data Backup and Disaster Recovery

Data Backup and Disaster Recovery

Uninterrupted monitoring and management of managed backup of critical data (BaaS) and Disaster Recovery (DRaaS) processes.

IT Asset and License Management (ITAM)

IT Asset and License Management (ITAM)

Full lifecycle management of all IT assets, including software licenses, hardware inventory and warranty tracking.

Are You Looking for the Right IT Services Partner? Schedule a strategic consultation with our team of experts.

info@mbrteknoloji.com.tr
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About Our Managed IT Services

Frequently Asked Questions

Managed IT services is an outsourcing model that enables expert teams to monitor, manage, and support a business’s IT infrastructure 24/7. Critical processes such as server, network, and user support, security, backup, and system maintenance are proactively managed to ensure uninterrupted IT operations.

Managed IT services include user support services, server management, network and firewall management, Microsoft 365 management, data backup, cybersecurity, system updates, performance monitoring, and the continuous improvement of the IT infrastructure. The scope of services can be tailored to the business’s needs.

Managed IT services are ideal for small and medium-sized businesses (SMEs) and enterprise organizations that want to strengthen their own IT teams, reduce their operational workload, or require professional IT management. They offer significant advantages, particularly for businesses with multiple branches and systems that operate around the clock.

Managed IT services help reduce system downtime, make IT costs more predictable, minimize security risks, and enable faster resolution of user issues. This allows businesses to focus on their core operations rather than their technology operations.

The process begins with an analysis of the existing IT infrastructure. Monitoring systems are then implemented, maintenance plans are developed, and the systems are continuously monitored by a team of experts. Potential issues are identified before they escalate and are quickly resolved.

The service includes enterprise technologies such as Microsoft 365, Windows Server, VMware, Hyper-V, Fortinet, Veeam, NAS and SAN storage solutions, network management systems, security software, and remote monitoring platforms.

Managed IT services help enhance a business’s cybersecurity by ensuring that system updates are performed regularly, security vulnerabilities are monitored, antivirus and EDR solutions are managed, firewall settings are checked, and backup processes are tracked.

Yes. Managed IT services are based on a continuous support model. Remote and, when necessary, on-site technical support, performance monitoring, maintenance, user support, and infrastructure improvements continue throughout the service period.

Costs are determined based on the number of users, the number of servers and devices, the scope of services, support levels, and any additional services the business requires. This allows organizations to operate with a scalable service model tailored to their needs.