Outsourced IT Services

outsourcing services
outsourcing services

Optimize Your IT Processes with Strategic Outsourcing

MBR Technology’s outsourcing services enable organizations to adapt to changing capacity and demand conditions by making their spending scalable. We ensure that your IT processes are more efficient than ever. Instead of investing in internal teams or products, outsourcing will provide you with an agile information technology management. While you focus on your business, MBR Technology takes you to the future.

1.5 – 2X

Increased revenue from IT-based business initiatives

>2X

Reduced IT service costs

2.5X

Higher business growth

What is Outsourcing?

Outsourcing is a business practice in which all services or certain business functions are transferred to a third party. With years of experience in information technology outsourcing, we offer you the opportunity to focus on your own business.

Staffing

Close resource or skills gaps for your in-house IT team with our experts managed directly by you.

Self-Directed Team

Get a self-managed team led by an MBR Technology Project Manager or Team Leader to drive your IT initiative.

Full Outsourcing

We take full responsibility for the quality of all your IT functions and the associated risks.

Why Should I Choose MBR Technology?

3,000+

Project Completion

+45

Personnel Support

%80+

Senior Expert Ratio

  • Full-scale Project Management Office to manage projects of any complexity .

  • 20 years of experience in help desk management with ITIL principles.

  • 20 Years of Experience in Infrastructure Applications

  • Alignment of quality, time and budget expectations guaranteed by ISO 9001 certification.

  • The security of the customer data we access is proven by ISO 27001 certification.

  • 76% of our revenue comes from Turkey’s largest and most well-known customers that have been in business for more than 1 year.

  • Consulting expertise in more than 30 industries to bridge business and technology.

Looking for the Right IT Services Partner? Schedule a strategic conversation with our team of experts.

info@mbrteknoloji.com.tr
bize-ulasin
About Outsourcing Services

Frequently Asked Questions

IT outsourcing is the practice of businesses delegating their information technology processes to a specialized service provider rather than managing them in-house. Through this model, companies can optimize their costs while having their IT operations managed by professional teams, allowing them to focus more on their core business activities.

Outsourcing services can cover a wide range of operational processes, including user support services, system and server management, network and security management, Microsoft 365 management, data backup, cybersecurity, hardware management, on-site and remote technical support, and IT consulting.

Any business that does not have its own IT team, wants to support its existing team, aims to reduce its operational costs, or wishes to professionally manage IT processes that require specialized expertise can benefit from outsourced IT services. These services offer significant advantages, particularly for small and medium-sized businesses (SMEs) and organizations with multiple locations.

Through outsourcing, businesses can gain access to specialized technical teams, make IT costs more predictable, improve system availability, and adapt more quickly to new technologies. At the same time, the operational burden is reduced while business processes become more efficient.

First, the company’s existing IT infrastructure and needs are analyzed. Next, the scope of services is defined, and an appropriate support model is established. The team of experts manages the systems within the defined SLA, addresses user requests, and proactively addresses potential issues by continuously monitoring the infrastructure.

Yes. Outsourced IT services aren’t just for businesses without an in-house IT team. A hybrid work model can also be implemented to support your existing IT team, provide expertise on specific projects, or reduce the operational workload.

Yes. Depending on the need, we can provide remote support, on-site technical support, or a hybrid support model that combines both services. This ensures both a rapid response and on-site solutions in situations that require physical intervention.

Yes. Outsourced IT services can be fully customized based on the number of users, location, number of devices, operating model, and required services. This creates a flexible and scalable service model for every business.

Data security is safeguarded through authorization policies, access controls, security software, regular updates, backup solutions, and cybersecurity practices. In addition, processes are managed in accordance with established security standards.