• The backbone of effective managed IT services is a well-crafted agreement that protects both customers and providers as they build long-term commercial relationships. Customers receive the services they expect to receive and know how these services are provided. Providers gain clarity on the scope of liability and avoid painful disputes with a customer. Furthermore, both parties are protected from possible lawsuits as all responsibilities are clearly defined.

  • The battle for customers' attention does not involve overt attacks. Still, it is a real battle, where a company faces real competitors with the aim of defeating them. In this context, creating a good business strategy is a matter of life and death. Such a strategy should cover different aspects of a company's activities: financial planning, expanding into new markets, searching for the best talent and adopting technological advances.

  • A growing business is undoubtedly a great joy for your company and a great envy for your competitors.